The more things have changed, the more we've stayed the same.
TCAR opened its doors for business in a small Schenectady, New York office in November of 1959 under the
name of Professional Adjustment Agency. It was in those early days that our founder, Edward F. Dunleavy,
forged the future success of our company by making a commitment to excellence and building a reputation
based on professionalism, ethics, and quality customer service.
Now in its third generation of family ownership, TCAR has grown into a national force with 25 storage
locations and has diversified into two separate divisions; TCAR Recovery & Remarketing Services, and
TCAR Collection Services.
Our recovery division directly services all of New York State, Connecticut, Rhode Island, Vermont, Maine and northeastern Florida, and our National Recovery Department has developed a strong network of professional
recovery agents across the country and throughout the world, allowing us to recover collateral no matter
where it is.
Many things have changed since we began, but one thing has remained the same: our insistence on giving
you, our customer, the personal, responsive service you expect and deserve.
TCAR Mission Statement
To provide a level of service that exceeds customer expectations, delivered by an experienced dedicated
staff with a commitment to excellence and a desire to maintain a reputation based on professionalism,
ethics, and quality customer service; all done in an effort to create a "partnership"
relationship with the client.